WARFRONT HERITAGE POLICY

A legal disclaimer

Legal Disclaimer and Shipping Policy for Ancestor War Soldier Service Summary and Video Biography

Service Accuracy: We strive to provide accurate and thorough summaries of your ancestor's military service. However, we cannot guarantee complete historical accuracy due to the variability of available records.
Content Limitations: The video biography will be created to the best of our ability. Any limitations in the source material may affect the final product.
Shipping Policy: Once the video biography is completed, it will be shipped to you within 4-6 weeks. Delays may occur due to unforeseen circumstances.
Liability: We are not liable for any inaccuracies in the historical data or delays in shipping. By ordering, you agree to these terms and conditions.

These policies are designed to ensure transparency and manage expectations for our valued customers.

We encourage customers to reach out with any questions or concerns regarding their orders or the content of the service provided. Our dedicated customer support team is available to assist you throughout the process, from the initial inquiry to the final delivery of your ancestor's video biography. We appreciate your understanding of the complexities involved in historical research and the production of personalized content, and we are committed to delivering a product that honors your ancestor's legacy to the best of our abilities. Your satisfaction is important to us, and we welcome any feedback that can help us improve our services.

Shipping Policy - the basics

Timely Delivery: We understand the importance of receiving your personalised mementoes on time. Our goal is to ship orders promptly to honour your soldier.

Careful Packaging: We take great care in packaging each item securely. This ensures that your personalised biography summary and video arrive in perfect condition.
Tracking Information: Once your order is shipped, we provide tracking information. This allows you to monitor the shipment's progress until it reaches you.
Customer Support: Our team is here to assist you with any questions. We aim to ensure your experience is smooth and satisfactory.
Commitment to Quality: We strive to produce high-quality mementoes. Each biography summary and video is crafted with great attention to detail to honour your soldier's legacy.
Flexible Shipping Options: We offer a variety of shipping options to cater to your needs, whether you require expedited delivery for a special occasion or standard shipping for regular orders. Our goal is to provide you with the flexibility to choose the most convenient method that suits your timeline and budget. By allowing you to select from different shipping speeds, we ensure that you can receive your personalised mementoes exactly when you need them, making the experience even more meaningful as you celebrate and honour your soldier's contributions.